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benny237 · 04-08-2009, 02:17 PM

Hello all . . .

designing a company intranet site . . .

something that I would like to implement -

when users call into our helpdesk the first questions our techs ask them is "what is the name of your system" so they can remotely assist them . . . sometimes the computers are not labeled and the tech will have to step them through right clicking on my computer, properties . . .etc . . .

anyway, I would like to place a button on the front page of the website that when pressed extracts the computer name, ip address, and user name that is logged on. . . then that info would be automatically emailed to the helpdesk.

any ideas as to how I would implement this?

I am developing the site using NetObjects (the freeware download)

04-08-2009, 02:17 PM	#1 (permalink)
benny237 Newb Techie Join Date: Feb 2009 Posts: 20	send comp name and ip address Hello all . . . designing a company intranet site . . . something that I would like to implement - when users call into our helpdesk the first questions our techs ask them is "what is the name of your system" so they can remotely assist them . . . sometimes the computers are not labeled and the tech will have to step them through right clicking on my computer, properties . . .etc . . . anyway, I would like to place a button on the front page of the website that when pressed extracts the computer name, ip address, and user name that is logged on. . . then that info would be automatically emailed to the helpdesk. any ideas as to how I would implement this? I am developing the site using NetObjects (the freeware download)