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Old 06-15-2008, 12:30 PM   #2 (permalink)
techpro5238
 
Super Techie

Join Date: Aug 2007

Posts: 451

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Default Re: Internet Explorer 7 Problem

Download ComboFix from Here or Here to your Desktop.
Read first: "How to download and use ComboFix"
If you downloaded ComboFix previously, delete that version and download it again as the tool is frequently updated!
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
  • Be sure to re-enable your anti-virus and other security programs, after ComboFix finished.
Note: Do not mouseclick combofix's window while its running. That may cause it to stall.

Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist. Please read Combofix's Disclaimer
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