I am boycotting creative due to their lack of support. 4 years ago, I have purchased a new Creative Xen Xtra 30Gb MP3 player.
No Vista Support. Like many of thier other products where they are
* No longer Supporting
* Dumbed down the drivers so that you do not have full features.
leading you to have to purchace another product.
In the end, I managed to get it working via another Xen MP3 player play. However moving music over to it under vista is not the same.
However when i purchase a new one, it will not be creative.
More info here
Creative stops 3rd party Vista drivers for legacy product