Great. Saving the system is the preferred method for me. If it comes to that my mother-in-law is prepared but I get 'Super-Techie-Son-in-Law' points if I can save it for her.
As soon as I get the chance I'll run those scans and get back to you with the information. Do you have a link to download SDFix or should I just google it? (wanna make sure I get the right thing)
As for #3, I can answer that. TELUS Communications does sound familiar, my wife's cell phone is through them I believe. Other than that I'm not really sure. TELUS seems to be a Canadian thing that I'd never even heard of until I came up here.
Why, are they part of the problem?