Computer Forums - View Single Post - In-laws PC infected with something...

Formerly the latter · 05-10-2008, 12:09 PM

Hello digital_ninja2k,

There seems to be a great amount of infection in that computer so we are going to take some of it out in this post. We'll start gathering information later, as I suspect my log scanning tools won't work in these conditions.

Just as a note your following infections that I have identified are as follows:
Trojan.Zlob and Smitfraud

Step1

Please download SDFix from HERE.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).

Step2

Please download SmitfraudFix (by S!Ri) to your Desktop.

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Step3

Does this company ring a bell for you:
TELUS Communications Inc.

Items Needed In Next Post
----------------------------

SDFix Log
SmitFraud Fix Log
Answer To Step 3 Question

05-10-2008, 12:09 PM	#4 (permalink)
Formerly the latter Super Techie Join Date: Aug 2007 Posts: 457	Re: In-laws PC infected with something... Hello digital_ninja2k, There seems to be a great amount of infection in that computer so we are going to take some of it out in this post. We'll start gathering information later, as I suspect my log scanning tools won't work in these conditions. Just as a note your following infections that I have identified are as follows: Trojan.Zlob and Smitfraud Step1 Please download SDFix from HERE. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, the Advanced Options Menu should appear; Select the first option, to run Windows in Safe Mode, then press Enter. Choose your usual account. Open the extracted SDFix folder and double click RunThis.bat to start the script. Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot. Press any Key and it will restart the PC. When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to Clipboard ready for posting back on the forum). Step2 Please download SmitfraudFix (by S!Ri) to your Desktop. Double-click SmitfraudFix.exe Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm Step3** Does this company ring a bell for you: TELUS Communications Inc. Items Needed In Next Post ---------------------------- SDFix Log SmitFraud Fix Log Answer To Step 3 Question Last edited by Formerly the latter; 05-10-2008 at 12:25 PM. Reason: Removal of ComboFix Sentence (Just Grammar)