also verizon is still working through the merger with fairpoint, so they have a lot of other stuff going on and once they get the merger finished fairpoint will start to work out all the kinks in the system. and the ceo of fairpoint is a really good guy and won't **** out and make you pay extra and feed you bs for no reason. (my dad worked with him on working out the merger and i almost met him once, but no such luck)