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fryc86 · 03-18-2008, 02:02 PM

okay so here are the issues.

1.) When I turn the computer on with no cd's it comes up with a black screen and says:

"a disk read error occurred
Press Ctrl+Alt+Del to restart"

So I do that and then press F12 to go to the boot menu. no further progress same error message.

2.) I put in the Vista install cd/dvd. Same error message. Ctrl+Alt+Del again and this time press F12 to go to boot menu. I press enter to boot from CD/DVD/CD-RW Drive.

Press any key to boot... (pressed Enter)

Windows is loading files...

Install Windows. Language to install - English. Clicked Next.

Clicked Install Now.

Please wait...

Please read the license terms. Clicked I accept the license terms. Clicked next.

Which type of installation do you want? Clicked Custom it's the only one that is allowed.

Where do you want to Install Windows? Clicked Disk 0 Partition 3 Because Disk 0 partition 2 has total size of 10.0 GB but the recommended free space for installation says 11752 MB.

Clicked Next.

Copying Windows files...

error message: Windows Setup could not initialize the deployment engine. To install Windows, restart the installation.

Then it starts over.

3.) Did the same as above but when it went to the type of installation I wanted I clicked on options and formatted the drive(s). Now its full of free space but the same errors are produced.

4.) Tried to put in the Drivers and Utilities cd/dvd. Pressed F12 and booted from CD/DVD/CD-RW drive.

Press a key to boot (Enter)

Choice: press 1 to run the 32 Bit Dell Diagnostics. press Q to quit without any action (Return to DOS)

My choice: 1

Takes me to hardware diagnostics, test, etc.

nothing further.

Does this shed any light on what the problem is and what I might be able to do, or not? thanks.

03-18-2008, 02:02 PM	#7 (permalink)
fryc86 True Techie Join Date: Oct 2007 Posts: 102	Re: Computer setup problems okay so here are the issues. 1.) When I turn the computer on with no cd's it comes up with a black screen and says: "a disk read error occurred Press Ctrl+Alt+Del to restart" So I do that and then press F12 to go to the boot menu. no further progress same error message. 2.) I put in the Vista install cd/dvd. Same error message. Ctrl+Alt+Del again and this time press F12 to go to boot menu. I press enter to boot from CD/DVD/CD-RW Drive. Press any key to boot... (pressed Enter) Windows is loading files... Install Windows. Language to install - English. Clicked Next. Clicked Install Now. Please wait... Please read the license terms. Clicked I accept the license terms. Clicked next. Which type of installation do you want? Clicked Custom it's the only one that is allowed. Where do you want to Install Windows? Clicked Disk 0 Partition 3 Because Disk 0 partition 2 has total size of 10.0 GB but the recommended free space for installation says 11752 MB. Clicked Next. Copying Windows files... error message: Windows Setup could not initialize the deployment engine. To install Windows, restart the installation. Then it starts over. 3.) Did the same as above but when it went to the type of installation I wanted I clicked on options and formatted the drive(s). Now its full of free space but the same errors are produced. 4.) Tried to put in the Drivers and Utilities cd/dvd. Pressed F12 and booted from CD/DVD/CD-RW drive. Press a key to boot (Enter) Choice: press 1 to run the 32 Bit Dell Diagnostics. press Q to quit without any action (Return to DOS) My choice: 1 Takes me to hardware diagnostics, test, etc. nothing further. Does this shed any light on what the problem is and what I might be able to do, or not? thanks.