1. What made you want to be a computer or network technician?
I love working with computers- its natural for me. I was sick of retail.
2. What type of education did you get? and from where?
Well, I got a BA from UMaine in Journalism. But my eduaction in IT stuff came in the form of years building/reading/learning computers. I got an A+ certification, and that got my foot in the door.
3. Did you get a degree or just certificates? and from where?
Yes- I got an A+ cert from CompTia.
4. How long have you been employed as a computer or network technician?
3 glorious months...
5. How long did it take before you were employed?
2 months from when I got my Cert. But to be honest I had been looking before that.
6. What type of problems do you work on?
Helping users with printer issues, internet issues, and fixing incorrect settings on PC's. I also have to track down server failure issues, and data recovery when people lose/delete the wrong thing.
7. What do you specialize in? and what would be more important now a-days?
I specialize in hardware. Networking is more important in most IT.
8. Is it easier to work on hardware issues or OS issues?
Harware. Once you're narrowed it down to OS, you've got a plate of worms.
9. Is it easier to work on networks or PCs?
Well... individual PC's are easy.
10.What is the hardest part about being a technician?
Really? The interpersonal thing. People are impatient, rude, ignorant, and mean. They'll do something really dumb, lose an important document, and then complain that everything is all your fault when you work the problem. You learn not to get hurt by it- they're just upset users.