Quote:
Originally Posted by Froberg 
Customer puts in a memory stick, can't find it (The memory stick usually hides behind one of the network drives, confusing windows.) - calls up tech support (sometimes me, sometimes someone else..), we guide them into computer administration, and get them to select the USB drive, and assign it to Z or something like that. Problem is this takes a large chunk of time out of our day, which we really need to use for other tasks. I am usually installing new computers, we recently purchased some 2400 Lenovo (IBM) machines, to replace some older machines in our system.
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what do you mean by, "the memory sticks hide behind the network drives"? can you post a screen shot?