Hi all,
We have a problem at work. We manage some 3000 computers, and we've dedicated the "E:" network drive for personal data for each individual user.
E.g. their outlook data, personal documents etc.
This means it's a very, very big hassle changing the drive to another letter.
Now, the problem is that we've seen increased usage of USB memory sticks, now you wouldn't think this could be a problem, but it is.
Here's what happens;
Customer puts in a memory stick, can't find it (The memory stick usually hides behind one of the network drives, confusing windows.) - calls up tech support (sometimes me, sometimes someone else..), we guide them into computer administration, and get them to select the USB drive, and assign it to Z or something like that. Problem is this takes a large chunk of time out of our day, which we really need to use for other tasks. I am usually installing new computers, we recently purchased some 2400 Lenovo (IBM) machines, to replace some older machines in our system.
Enough with the background, here's my question:
Is there any way, we can make it so newly added drives automatically select the A: or B: drives, if they are free?
The Lenovo machines do not have a floppy drive, why would they? If we could get the USB memory sticks etc. to assign themselves to A/B automatically, we wouldn't have to change our entire network layout and re-assign everyone's accounts to a new network drive letter.
I tried a test yesterday, where I changed a memory stick manually to use the A: drive, and then the B: drive. It worked flawlessly.
So is there a way we can tell windows to use those slots for new HDD units?
I sincerely hope someone can help me, I'm just a student but the guys at work are all stumped by this.. so if I can find a solution they shall be happy.^,^
Thanks for reading, and if you can help out, thanks for that - too.