[newbie need help] - Computers



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newbie need help

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Posted by: Technophobe

ok.. i know extreemly little about computers and would like to bug you good ppl for some information..

I got some games for my pc and it says 'requires 64mb shader capable 3d card'. and something about directX 9.

I got my pc from dell and it says this about the graphics card:
The nVidia 7900GTX and nVidia 7950GX2 are double-width cards that occupy the adjacent PCI slot, reducing the total number of available PCI slots by one
256MB ATI® Radeon® X1300 Pro PCI Express graphics card

According to my 'schedule of equipment' i have a 'graphics card single 256mb Nvdia GeForce 7900GS'

Firstly i dont know what the **** any of that means, and secondly i tried one of the games and it struggles to work, and some scenes wont play. I'm presuming my graphics card isnt good enough, so could someone please tell me what i need to buy and roughly how much it will cost.

Thankyou in advance.....



Posted by: GoodNews101

That 7900GS is a very good card. I think it is something else What we need to know is the following:

Your cpu: Intel or AMD, probably Intel. What is it's speed?

RAM memory: How much RAM do you have? 128, 512, 1 gig, 2gig?


Is this a new computer or have you been using it awhile? I ask because I want to know if you have defragged the harddrive lately.

We'll help you as we can.

Also: I would see if the administrators could transfer this post to Troubleshooting because you'll get more help there rather than this forum.



Posted by: Technophobe

Thankyou for replying goodnews...

Its a brand new computer, only had it 3 weeks.
Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
2046MB of RAM

Its got Vista which ive been warned is a bit troublesome.



Posted by: jonny_uk

since you were abit vague about your graphics card do this........
Press start bar, click on "run" then type in Dxdiag, hit enter and a box will appear, wait for a few seconds for it to load up then hit "print screen" key on your keyboard.
Open windows paint which is on programme menu on the start bar, then click on "edit" then "paste" save the pic and post it on here(i assume you know how to do that).
Then on that same box click the "display" tab at the top and this will show what graphics card you have, agian hit print screen..........(see above)
Then we will have 2 pics complete with all your system info 100% correct, theres no point giving any further advice if were not 100% on everything.
Also what particular game cant you run?



Posted by: K M A N

[QUOTE][i]Originally posted by Technophobe [/i]
[B]Thankyou for replying goodnews...

Its a brand new computer, only had it 3 weeks.
Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
2046MB of RAM

Its got Vista which ive been warned is a bit troublesome. [/B][/QUOTE]

I have a similar pc, E6300, and 2GB Ram, and an ATI X1950Pro (same speed ruffly as your 7900GS). And i am telling you now, your pc should not be ''Strugling''with any games really. Unless its FEAR or Oblivion at max settings, your pc SHOULD be fine.



Posted by: jonny_uk

[QUOTE][i]Originally posted by K M A N [/i]
[B]I have a similar pc, E6300, and 2GB Ram, and an ATI X1950Pro (same speed ruffly as your 7900GS). And i am telling you now, your pc should not be ''Strugling''with any games really. Unless its FEAR or Oblivion at max settings, your pc SHOULD be fine. [/B][/QUOTE]

Hence my reply above, something clearly isnt listed correctly or he has copied and pasted the wrong information, if he does what ive said above and shows us some screen shots then we can see exactly what he has/hasnt got ;)



Posted by: Technophobe

i'm only trying to play csi, but it sticks , then loads, then sticks then loads etc etc and there are 'movie clips' that it wont play the screen just goes white

[img]http://i85.photobucket.com/albums/k64/bower1981/pic2.jpg[/img]
[img]http://i85.photobucket.com/albums/k64/bower1981/pic1.jpg[/img]



Posted by: GoodNews101

Do you have any other issues other than when you try to play this game? You've got the video card, you've got the RAM, and you've got the processor.

I am wondering if it is your power supply. Power supplies are the backbone to any system and if they aren't purtting out the system suffers especially when doing something like playing games. The load demand can increase significantly. Is it possible for you to supply this information on your power supply?

Also, have you tried to uninstall the game and then reinstall it? With your hardware there is no reason at all that you shouldn't be able to play this game.

Does anybody know if CSI has issues with dual core processors? Could it be a driver conflict with Vista? People are having issues with this OS and gaming.

By the way, nice set-up you have there.



Posted by: Technophobe

where can i find out about my power supply?

i will try re-installing it.... i opted for the part installation option to save memory, should i have selected full installation?

ive only had this pc for 3 weeks and its giving me nothing but headaches.. cost me £1k from dell...none of my old stuff is compatible with vista, thought i would treat myself with some games and i cant get one to work properly.. i bought Fable but i'm scared to install it cos that wants more than the little csi game i bought and i cant get that to work properly... oh woe is me

p.s. he is a she so i am totally playing up to the 'girl who knows nothing about computers' lol



Posted by: jonny_uk

lol sorry i shouldnt have used "he" or "she" when the name doesnt give the gender away.

Anyway that processor with 2 gigs of ram and the graphics card can run any game out today, maybe not the highest settings but it would certainly run something like FEAR or battlefield 2142 on medium settings, and those are top games that require alot of power to run.



Posted by: jonny_uk

Oh and i tried looking on Dells website and searched for the model listed in that screenshot but it didnt come up with anything, can you post up the link of the pc you bought from them? and it should say in the specs what psu it has, if not then i could find out.

Although if this is new from dell i cant imagine they would supply a pc with an under powered psu......



Posted by: Technophobe

hey mr. johnny_uk, are you mocking my choice of game? what might i ask is wrong with crime scene investigation? hmmmm?
by day i go to work like everyone else, by night i'm solving high tech crimes in las vegas ;o)

i'm glad my pc is ok, i was abit worried that i had spent my money on crap.... i am downloading torrent files which appears to be slowing my internet connection, but i paused all my downloads when i put the game on and it was still sticking.



Posted by: jonny_uk

mocking the game? i just never heard of csi thats all, keep your hair on lol But i checked on google agian and found out its actually a game of the tv series:)
And yes having torrents downloading will slow the internet down ALOT, even websites take twice as long to load if i have torrents running.

Check your pm's by the way ;)



Posted by: Technophobe

not sure if this will work but i think this is the link to my pc:
[url]http://configure.euro.dell.com/dellstore/config.aspx?b=&c=uk&cs=ukdhs1&kc=D4XENT04&l=en&oc=D03925b&rbc=D03925b&s=dhs&sbc=ukdhsftdppdesktop1[/url]

does this help?
[img]http://i85.photobucket.com/albums/k64/bower1981/pic3.jpg[/img]



Posted by: GoodNews101

Okay, "she" ;) I suggest going ahead and installing Fable and see what you get. It [U]could[/U] be your CSI game is corrupted so let's see how Fable plays out.

You by no means got crap for your money. That is a nice set-up and as jonny_uk said it certainly will play every game out there.

I would certainly do a full reinstall when it prompts you. You mentioned you've "had nothingbut headaches" since getting this PC. What other headaches have you had with it?


Do you know what drivers you have currently installed with your video card? i was over at the AnandTech boards and people are having fits with the nVidia 101.x drivers and Vista when gaming.

Edit: 375 watt power supply throws red flags up for me.



Posted by: jonny_uk

she has 375 watt psu then chaps, that should be ok shouldnt it? should be enough steam to run everything she has in the pc, especially as its brand new from dell.
Im scratching my head here, nothing she has posted has cause for concern.



Posted by: jonny_uk

[QUOTE][i]Originally posted by GoodNews101 [/i]
[B]Okay, "she" ;) I suggest going ahead and installing Fable and see what you get. It [U]could[/U] be your CSI game is corrupted so let's see how Fable plays out.

You by no means got crap for your money. That is a nice set-up and as jonny_uk said it certainly will play every game out there.

I would certainly do a full reinstall when it prompts you. You mentioned you've "had nothingbut headaches" since getting this PC. What other headaches have you had with it?


Do you know what drivers you have currently installed with your video card? i was over at the AnandTech boards and people are having fits with the nVidia 101.x drivers and Vista when gaming.

Edit: 375 watt power supply throws red flags up for me. [/B][/QUOTE]

Yeah but for what shes running that should be enough, i dont think dell would supply a pc with a psu that isnt capable of running what they installed :rolleyes:



Posted by: Technophobe

[QUOTE][i]Originally posted by GoodNews101 [/i]
[B]Okay, "she" ;) I suggest going ahead and installing Fable and see what you get. It [U]could[/U] be your CSI game is corrupted so let's see how Fable plays out.

You by no means got crap for your money. That is a nice set-up and as jonny_uk said it certainly will play every game out there.

I would certainly do a full reinstall when it prompts you. You mentioned you've "had nothingbut headaches" since getting this PC. What other headaches have you had with it?


Do you know what drivers you have currently installed with your video card? i was over at the AnandTech boards and people are having fits with the nVidia 101.x drivers and Vista when gaming.

Edit: 375 watt power supply throws red flags up for me. [/B][/QUOTE]

drivers? *vacant blank look*
red flags? 375 watt? *even blanker look*

please talk to me like i'm compleatly stupid cos i am lol



Posted by: Trotter

Background processes. Dell likes to push Norton, and Norton is a huge resource hog.

Click Start, Run, type in MSCONFIG, hit OK. Click the Sartup tab. Uncheck everything (this will turn off your anti-virus, firewall, and everything else that may be running in the background). Click Apply, OK. Reboot. Once your rig comes back up, click the "Don't show this" box and hit OK in the big grey box. Try to run your game.

Be sure to go back and recheck your anti-virus and stuff you actually need when you finish playing and reboot.



Posted by: jonny_uk

Trotter that was one of my "list of things to tell her" ;)



Posted by: Technophobe

[QUOTE][i]Originally posted by Trotter [/i]
[B]Background processes. Dell likes to push Norton, and Norton is a huge resource hog.

Click Start, Run, type in MSCONFIG, hit OK. Click the Sartup tab. Uncheck everything (this will turn off your anti-virus, firewall, and everything else that may be running in the background). Click Apply, OK. Reboot. Once your rig comes back up, click the "Don't show this" box and hit OK in the big grey box. Try to run your game.

Be sure to go back and recheck your anti-virus and stuff you actually need when you finish playing and reboot. [/B][/QUOTE]

wouldnt this leave me wide open to naughty ppl with nothing better to do than mess up my pc?



Posted by: GoodNews101

Yes it will, but what Trotter is trying to determine here is if the background processes are causing your issues. And he is 100% correct about Norton being a system hog. There are MUCH better anti-virus, security softwares out there but that is a subject for another day.

Take his advice and see how it works. Stay offline until then and then reboot as he has suggested.



Posted by: Trotter

Not if you are not online. If you are using a router you probably have a hardware firewall.

Just fire up your AV before you surf (as soon as you stop playing).

Oh, and my wife likes the CSI games. She's looking forward to the next one.





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