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Search Tech-Forums - link takes you to our Forum's search page. Note: The following is only a text archive! To view the actual forum discussion, please visit our website at http://www.tech-forums.net Pages:1 Blue Screen Physical Memory Dump(Click here to view the original thread with full colors/images)Posted by: frhrwa I have basically, a brand new HP/Compaq Presario R3000 ... I bought this new from Fry's, it died 2 weeks later, they wouldn't service or replace it.. said to go to HP.. I tried that, HP wanted me to disassemble it and do some testing with them.. I didn't pay $1300 for a new laptop to learn how to work on laptops, so.. I refused to work on it.. told them it was their warranty, they should take care of it.. needless to say, I have a dead Laptop that they won't warranty.. so.. what it does, or did, was come up with a blue screen of death, bunch of error codes, then says starting Physical Memory Dump, runs off huge numbers, then wa la.. its gone.. finally now, it does NOTHING.. won't even start up.. tried reload, finally got it to go all the way to the drivers disc supplied, then up comes the BSD and the Physical memory dump thing.. history repeats itself and its a black flat plastic thing that does nothing once again.. any ideas? or anyone know anyone that has had experience fixing this? or?.... thanks for any suggestions.. I've tried other forums, I've even gone to the CEO of HP.. his secretary basically said "get lost"... .. no bites yet.. figured one of you guys out there would have a great answer to this dilemma.. I know in all that brain power, there is an answer available.. so, keep thinking... Posted by: frhrwa bump... Posted by: sPlAtOiD I would get in contact with better business bureau. And start a battle with the A** H**** that say they wont do anything about it. There are laws against this crap a little more pressure is in line for sure. I wouldn't work on it. They need to be held responsible. Posted by: superdave1984 If you crack it open, it's YOUR baby then. Probably voids the warranty. Posted by: frhrwa no warranty anyway, obviously.. they don't value customer service or their warranties... I hadn't contacted the BBB, but that's not a bad idea.. I've been putting the word out on the net everytime someone asks about laptops and companies.. I figure if they will screw me, they'll screw anyone and everyone they get a chance to do.. they've lost me permanently, I will not buy ANY HP/COMPAQ product again.. period.. and I will go out of my way to stop anyone else from purchasing a product that is not backed by a decent company. Posted by: sPlAtOiD Same with FRYS. I never did trust them. Posted by: icantflybfplane i dunno this is a guess if u can get into the bios try disabling..the uh...well my mind just went blank here.....the thing that manages power in the BIOS if u or anyone else knows what im talkin about...jesus sorry..haha but yea if u can figure out what i mean there try disabling that in the bios and ill think about what i was tryin to say there... *edit* for some reason i thought xp and some drivers had trouble with the power management in the BIOS when installing them for some reason? maybe im on crack Posted by: Menekali Did it by any chance have kaspersky antivirus installed? Posted by: frhrwa no to the Kaspurksy.. I had Symantec AV.. Posted by: sylwek [QUOTE][i]Originally posted by Menekali [/i] [B]Did it by any chance have kaspersky antivirus installed? [/B][/QUOTE] ? ok if it would so what?i!?i! Posted by: sylwek [QUOTE][i]Originally posted by icantflybfplane [/i] [B]i dunno this is a guess if u can get into the bios try disabling..the uh...well my mind just went blank here.....the thing that manages power in the BIOS if u or anyone else knows what im talkin about...jesus sorry..haha but yea if u can figure out what i mean there try disabling that in the bios and ill think about what i was tryin to say there... *edit* for some reason i thought xp and some drivers had trouble with the power management in the BIOS when installing them for some reason? maybe im on crack [/B][/QUOTE] :rolleyes: take it easy with the sugar ok!i!i!i!i!i Posted by: sylwek try this: 1. Examine the “System” and “Application” logs in Event Viewer for other recent errors that might give further clues. To do this, launch EventVwr.msc from a Run box; or open “Administrative Tools” in the Control Panel then launch Event Viewer. 2. Run hardware diagnostics supplied by the manufacturer. 3. Make sure device drivers and system BIOS are up-to-date. 4. However, if you’ve installed new drivers just before the problem appeared, try rolling them back to the older ones. 5. Open the box and make sure all hardware is correctly installed, well seated, and solidly connected. 6. Check for viruses. 7. Investigate recently added software. 8. Examine (and try disabling) BIOS memory options such as caching or shadowing. vBulletin Copyright ©2000 - 2003, Jelsoft Enterprises Limited. PPC Management vB Easy Archive Final - Created by Xenon |