[Email rejection message]

[Email rejection message] - Computers

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Email rejection message
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Posted by: zfellwar

I ran into a weird situation and was hoping that someone might have an idea.

I work at a help desk for a software company. You can send out email through our software and have it be From the sender's email address. I ran into a weird situation where one of the recipients are not receiving their email and the sender is getting a rejection notice.

Ok X is the sender of the email.
Y is the intended recipient.

X is receiving a copy of the email and Y is in the email To with the correct email address.

Y is not receiving the email.

X is also receiving an email saying that the email was not able to be dlivered.

Y's address is [email]xxxxxL@whatever.com[/email]
And in the copied email that X is receiving the email shows up correctly.

But in the rejected email that X received it is stating that the email giong to [email]xxxxx1@whatever.com[/email] was not delivered.

So i'm trying to figure out if this is an ISP issue, and if so would it be X's or Y's ISP?

Any help would be appreciated.

Posted by: office politics

post the mail delivery error email