Unfortunately, I cannot install windows 10 due to the laptop belonging to my dad and it having expensive statistics software on it which he doesn't want to risk losing. Maybe I should just buy a new laptop!
So if the broadband speed isn't the issue, what could it be?
I am with Vodafone. They are going to send me a new router.
What I don't understand though is why the issue only happens during video chats.
How do I change QoS settings?
Looking on my router settings, I can only see an option for...
Any further ideas?
Did the continuous ping for about 20 mins. It didn't time out.
Statistics:
- 2296 packets sent, 2296 packets received
- average round trip 15 ms
I have replaced the microfilter and also tried connecting a new ethernet cable to the wifi router, but it's made no difference.
I have gone through some wifi settings (see original post), but it you have any other suggestions, please let me know.
I will try the continuous ping without any...
I'm not good with technology, but found out how to do the continuous ping. Set that up, then did a video call, which duly chucked me off the internet. The text on the command prompt read "Request timed out".
I hope someone can help. During the coronavirus lock down I am having to rely on video...
Can anyone help with the following? Laptop keeps dropping off the internet during Zoom, Skype, Teams and Facebook video calls. It's fine when streaming live TV, etc., so isn't a bandwidth issue. It's only a problem during video calls.
I have looked at the following, none of which have solved...