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11-28-2009: Sorry for the inconvenience. We finally upgraded to vBulletin 3 !! See you there, Larry Help with my HJT log PleaseGo to the Tech-Forums Discussion Home PagePosted by: paint My friends computer is really messed up could someone please look at this HJT log for me. Thank you very much Paint Logfile of HijackThis v1.99.0 Scan saved at 8:12:40 PM, on 5/3/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\svchost.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\DSentry.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\System32\qttask.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\temp\salm.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE C:\WINDOWS\mmups.exe C:\WINDOWS\suploads.exe C:\Program Files\Vloh\Qqihaer.exe C:\Program Files\AdTools Service\AdTools.exe C:\Program Files\AdTools Service\AdToolsKeep.exe C:\WINDOWS\System32\vnzapv.exe C:\WINDOWS\System32\sercho.exe C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\System32\sercho.exe C:\PROGRA~1\COMMON~1\tsa\tsm2.exe C:\PROGRA~1\COMMON~1\tsa\ts2.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\BullsEye Network\bin\bargains.exe C:\WINDOWS\System32\taskmgr.exe C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.dellnet.com/[/url] R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing) O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SNHlprObj Class - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\Program Files\Srng\SNHelper.dll O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll O3 - Toolbar: (no name) - {80E81A0E-9741-4FBC-8EE3-3B78C04ADA1D} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe" O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [salm] c:\temp\salm.exe O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600" O4 - HKLM\..\Run: [mediamotor.exe] C:\WINDOWS\mmups.exe O4 - HKLM\..\Run: [loads.exe] C:\WINDOWS\suploads.exe O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe O4 - HKLM\..\Run: [Qiqzs] C:\Program Files\Vloh\Qqihaer.exe O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX4600" O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe O4 - HKLM\..\Run: [AdTools Service] C:\Program Files\AdTools Service\AdTools.exe O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vnzapv.exe O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe O4 - HKCU\..\RunOnce: [sercho] C:\WINDOWS\System32\sercho.exe O4 - Startup: Epson all-in-one Registration.lnk = D:\EREG\EpsonReg.EXE O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU) O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - [url]http://static.windupdates.com/cab/CDTInc/ie/bridge-c8.cab[/url] O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [url]http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab[/url] O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - [url]http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab[/url] O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - [url]https://www.gamespyid.com/alaunch.cab[/url] O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - [url]http://www.callwave.com/include/cab/CWDL_DownLoad.CAB[/url] O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - [url]http://cabs.media-motor.net/cabs/diamond.cab[/url] O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - [url]http://by13fd.bay13.hotmail.msn.com/activex/HMAtchmt.ocx[/url] O23 - Service: .NET Connection Service - Unknown - C:\WINDOWS\svchost.exe O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe Posted by: Lobos Hi paint Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix. =============== Let's look for, and delete, any program segments([i]prefetches[/i]) that might be present, and are associated with the '[i]problems[/i]' we're trying to remove from this system. To do this, let's: 1) Click "[b][i]Start | Search[/i][/b]", then search for each of these program's [i]base name(s)[/i], in all files and folders: [b][color=#ff0000]AdToolsKeep.exe*[/color][/b] [b][color=#ff0000]ts2.exe*[/color][/b] 2) Then if any are found in the '[i]prefetch[/i]' folder, delete them. Look closely, since the '[i]base[/i]' name will have a bunch of random numbers and letters attached to it. =============== Go to [b]Add/Remove programs[/b] and remove(uninstall) the following, if present: [b][color=#ff0000]AdTools Service[/color][/b] [b][color=#ff0000]Bullseye Networks[/color][/b] [b][color=#ff0000]E2 Give[/color][/b] [b][color=#ff0000]TSA[/color][/b] [b][color=#ff0000]WildTangent[/color][/b] The above could appear anywhere within the entry. Be careful not to remove any [i]personal[/i] or [i]system[/i] software. =============== Download, then unzip to "[b]C:\HJT[/b]", the newest version of [url=http://www.spywareinfo.com/~merijn/files/hijackthis.zip]HiJackThis[/url]; [i]version 1.99.1[/i]. Then repost your log, either now, or after following the steps in the solution ([i]if provided in this post[/i]). [color=#ff0000][i]This version has features that might be more helpful in 'cleaning' up your system[/i][/color]. =============== Next, Open a [b]command prompt[/b] by: 1. Clicking "[b]Start[/b]", then "[b]Run...[/b]". 2. Enter "[b]cmd[/b]" ([i]without the quotes[/i]). 3. Enter "[b]services.msc[/b]" ([i]without the quotes[/i]). - Now, locate and '[b][i]stop[/i][/b]' the following services, if present: [b][color=#ff0000].NET Connection Service[/color][/b] ... ([b][i]C:\WINDOWS\svchost.exe[/i][/b]) Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. =============== Run [b]HiJackThis[/b] then: 1. Click "[b][i]Config...[/i][/b]" 2. Click "[b][i]Misc Tools[/i][/b]" 3. Click "[b][i]Open Process manager[/i][/b]" - Next, while holding down the [b]CTRL[/b] key, locate ([i]if present[/i]) and click on ([i]highlight[/i]) each of the following: [b][color=#000000]C:\WINDOWS\[/color][color=#ff0000]svchost.exe[/color][/b] [b][color=#000000]C:\temp\[/color][color=#ff0000]salm.exe[/color][/b] [b][color=#000000]C:\WINDOWS\[/color][color=#ff0000]mmups.exe[/color][/b] [b][color=#000000]C:\WINDOWS\[/color][color=#ff0000]suploads.exe[/color][/b] [b][color=#000000]C:\Program Files\Vloh\[/color][color=#ff0000]Qqihaer.exe[/color][/b] [b][color=#000000]C:\Program Files\AdTools Service\[/color][color=#ff0000]AdTools.exe[/color][/b] [b][color=#000000]C:\Program Files\AdTools Service\[/color][color=#ff0000]AdToolsKeep.exe[/color][/b] [b][color=#000000]C:\WINDOWS\System32\[/color][color=#ff0000]vnzapv.exe[/color][/b] [b][color=#000000]C:\WINDOWS\System32\[/color][color=#ff0000]sercho.exe[/color][/b] [b][color=#000000]C:\PROGRA~1\COMMON~1\tsa\[/color][color=#ff0000]tsm2.exe[/color][/b] [b][color=#000000]C:\PROGRA~1\COMMON~1\tsa\[/color][color=#ff0000]ts2.exe[/color][/b] [b][color=#000000]C:\Program Files\BullsEye Network\bin\[/color][color=#ff0000]bargains.exe[/color][/b] Now double-check and make sure that only those item(s) above are highlighted, then click "[b][i]Kill process[/i][/b]". Now, click "[b][i]Refresh[/i][/b]", check again, and repeat this step if any remain. =============== Now, let's open a [b]command prompt[/b] and unregister the dll(s) we're going to remove, by entering the following: [b][color=#000099]regsvr32 /u[/color] [color=#ff0000]SNHelper.dll[/color][/b] [b][color=#000099]regsvr32 /u[/color] [color=#ff0000]SEARCH~1.DLL[/color][/b] [b][color=#000099]regsvr32 /u[/color] [color=#ff0000]IeBHOs.dll[/color][/b] [b][color=#000099]regsvr32 /u[/color] [color=#ff0000]msbe.dll[/color][/b] It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing. =============== Run [b]HiJackThis[/b] and click "[b][i]Scan[/i][/b]", then check(tick) the following, if present: [color=#9933cc][b] O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing) [/b][/color] [color=#9933cc][b] O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing) [/b][/color] [color=#9933cc][b] O2 - BHO: SNHlprObj Class - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\Program Files\Srng\SNHelper.dll [/b][/color] [color=#9933cc][b] O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL [/b][/color] [color=#9933cc][b] O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll [/b][/color] [color=#9933cc][b] O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll [/b][/color] [color=#9933cc][b] O3 - Toolbar: (no name) - {80E81A0E-9741-4FBC-8EE3-3B78C04ADA1D} - (no file) [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe" [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [salm] c:\temp\salm.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [mediamotor.exe] C:\WINDOWS\mmups.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [loads.exe] C:\WINDOWS\suploads.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [Qiqzs] C:\Program Files\Vloh\Qqihaer.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [AdTools Service] C:\Program Files\AdTools Service\AdTools.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe [/b][/color] [color=#9933cc][b] O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vnzapv.exe [/b][/color] [color=#9933cc][b] O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup [/b][/color] [color=#9933cc][b] O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe [/b][/color] [color=#9933cc][b] O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe [/b][/color] [color=#9933cc][b] O4 - HKCU\..\RunOnce: [sercho] C:\WINDOWS\System32\sercho.exe [/b][/color] [color=#9933cc][b] O4 - Startup: PowerReg Scheduler.exe [/b][/color] [color=#9933cc][b] O4 - Global Startup: Digital Line Detect.lnk = ? [/b][/color] [color=#9933cc][b] O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU) [/b][/color] [color=#9933cc][b] O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - [url]http://static.windupdates.com/cab/C...e/bridge-c8.cab[/url] [/b][/color] [color=#9933cc][b] O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [url]http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab[/url] [/b][/color] [color=#9933cc][b] O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - [url]http://cabs.media-motor.net/cabs/diamond.cab[/url] [/b][/color] [color=#9933cc][b] O23 - Service: .NET Connection Service - Unknown - C:\WINDOWS\svchost.exe [/b][/color] [color=#9933cc][b] O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe [/b][/color] Now, with all windows closed except [b]HiJackThis[/b], click "[b][i]Fix checked[/i][/b]". =============== Locate and [color=#ff0000][i]delete the following item(s)[/i][/color], if present. Make sure your able to view system and hidden files/ folders: [i]folders...[/i] [b]C:\Program Files\[color=#ff0000]Vloh[/color][/b] [b]C:\Program Files\[color=#ff0000]AdTools Service[/color][/b] [b]C:\PROGRA~1\COMMON~1\[color=#ff0000]tsa[/color][/b] [b]C:\Program Files\[color=#ff0000]BullsEye Network[/color][/b] [b]C:\Program Files\[color=#ff0000]Srng[/color][/b] [b]C:\PROGRA~1\[color=#ff0000]SEARCH~2[/color][/b] [b]C:\Program Files\[color=#ff0000]E2G[/color][/b] [b]C:\Program Files\[color=#ff0000]webHancer[/color][/b] [b]C:\Program Files\[color=#ff0000]WildTangent[/color][/b] [b]C:\Program Files\[color=#ff0000]SurfSideKick 2[/color][/b] [b]C:\Program Files\[color=#ff0000]SpyKiller[/color][/b] [i]files...[/i] [b]C:\WINDOWS\[color=#ff0000]svchost.exe[/color][/b] [b]C:\temp\[color=#ff0000]salm.exe[/color][/b] [b]C:\WINDOWS\[color=#ff0000]mmups.exe[/color][/b] [b]C:\WINDOWS\[color=#ff0000]suploads.exe[/color][/b] [b]C:\WINDOWS\System32\[color=#ff0000]vnzapv.exe[/color][/b] [b]C:\WINDOWS\System32\[color=#ff0000]sercho.exe[/color][/b] [b]C:\WINDOWS\System32\[color=#ff0000]msbe.dll[/color][/b] [b]C:\WINDOWS\[color=#ff0000]zeta.exe[/color][/b] The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! [url]http://cleanup.stevengould.org/[/url] (Alternate Link if main link don't work - [url]http://www.greyknight17.com/spy/Cleanup.exe[/url] ) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. =============== Post back a new log, and let me know how everything goes. - Lobos. Posted by: paint Hi Lobos, Thanks for your help, here is the new HJT log. Plus I get this error messagewhen windows starts up any thoughts on this one. C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitiable for running MS-DOS and Microsoft Windows applications. Choose close to terminate the application Thanks Paint Logfile of HijackThis v1.99.1 Scan saved at 10:51:34 PM, on 5/4/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\WINDOWS\System32\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\System32\hotgli.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\System32\hotgli.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.dellnet.com/[/url] R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600" O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX4600" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [hotgli] C:\WINDOWS\System32\hotgli.exe O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - [url]http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab[/url] O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - [url]https://www.gamespyid.com/alaunch.cab[/url] O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - [url]http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab[/url] O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - [url]http://www.callwave.com/include/cab/CWDL_DownLoad.CAB[/url] O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - [url]http://cabs.media-motor.net/cabs/diamond.cab[/url] O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - [url]http://by13fd.bay13.hotmail.msn.com/activex/HMAtchmt.ocx[/url] O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe Posted by: Lobos try this for your error [url]http://www.tech-forums.net/showthread.php?s=&threadid=29806[/url] made by ADZ Posted by: paint Lobos, Thanks for all your help, everything seems to be working fine now. Paint Posted by: Lobos You have alittle more to do Go to [b]Add/Remove programs[/b] and remove(uninstall) the following, if present: [b][color=#ff0000]E2 Give[/color][/b] The above could appear anywhere within the entry. Be careful not to remove any [i]personal[/i] or [i]system[/i] software. =============== Run [b]HiJackThis[/b] then: 1. Click "[b][i]Config...[/i][/b]" 2. Click "[b][i]Misc Tools[/i][/b]" 3. Click "[b][i]Open Process manager[/i][/b]" - Next, while holding down the [b]CTRL[/b] key, locate ([i]if present[/i]) and click on ([i]highlight[/i]) each of the following: [b][color=#000000]C:\WINDOWS\System32\[/color][color=#ff0000]hotgli.exe[/color][/b] Now double-check and make sure that only those item(s) above are highlighted, then click "[b][i]Kill process[/i][/b]". Now, click "[b][i]Refresh[/i][/b]", check again, and repeat this step if any remain. =============== Now, let's open a [b]command prompt[/b] and unregister the dll(s) we're going to remove, by entering the following: [b][color=#000099]regsvr32 /u[/color] [color=#ff0000]IeBHOs.dll[/color][/b] It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing. =============== Run [b]HiJackThis[/b] and click "[b][i]Scan[/i][/b]", then check(tick) the following, if present: [color=#9933cc][b] O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll [/b][/color] [color=#9933cc][b] O4 - HKCU\..\RunOnce: [hotgli] C:\WINDOWS\System32\hotgli.exe [/b][/color] [color=#9933cc][b] O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - [url]http://cabs.media-motor.net/cabs/diamond.cab[/url] [/b][/color] Now, with all windows closed except [b]HiJackThis[/b], click "[b][i]Fix checked[/i][/b]". =============== Locate and [color=#ff0000][i]delete the following item(s)[/i][/color], if present. Make sure your able to view system and hidden files/ folders: [i]folders...[/i] [b]C:\Program Files\[color=#ff0000]E2G[/color][/b] [i]files...[/i] [b]C:\WINDOWS\System32\[color=#ff0000]hotgli.exe[/color][/b] - Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're '[i]in use[/i]', try deleting them from "[url=http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam]Safe Mode[/url]". =============== Post back a new log, and let me know how everything goes. - Lobos. Posted by: Warez Monster Remove these entries at your own risk O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll Entries found in this registry zone are potentially nasty. This application ([3643ABC2-21BF-46B9-B230-F247DB0C6FD6] - Result: 3643ABC2-21BF-46B9-B230-F247DB0C6FD6) has been checked O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - [url]https://www.gamespyid.com/alaunch.cab[/url] This entry is possibly nasty. Should be fixed. O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - [url]http://a840.g.akamai.net/7/840/537/...all/xscan53.cab[/url] This entry is possibly nasty. Should be fixed. Please Visit the Online Configurator, Email Hosting, Internet Marketing , Computer Schools , Software for Real Estate , AAOutlook , Search Engine Site |